What happened???

I was on the phone to my Mom for a while this morning and then I heard her washing machine getting louder in the background...and then my Mom starts yelling to my Dad 'Ken!!! My machine!!!! What do I do??????' and then she yelled that she had to go and she hung up! So I am picturing her washing machine leaking all over her new kitchen floor! Yikes! Actually I have NO idea what happened so I will call back later and find out!